Terms & Conditions at Ricky Casino

Changes To This Policy

These Terms can be changed at any time, and the casino tries to notify the players immediately. To avoid misunderstanding, it’s better for players to keep track of the changes themselves.

Geographical Restrictions

Ricky Casino accepts people over 18 years old and living in jurisdictions where online gambling is allowed. As a player, you’re responsible for knowing your country’s laws and abiding by them. The Casino may request a verification and close the account if these requirements aren’t met. 

Players from Sweden can play the casino but aren’t allowed to use bonuses. Ricky Casino is unavailable in over 50 countries, including Afghanistan, Benin, Armenia, Uganda, Venezuela, Portugal, and many more.

Games Accessibility Policy

Note that some software providers may make their games unavailable to certain countries. Here are a few examples:

• NetEnt games aren’t available for players from Mexico, Portugal, Serbia, Lithuania, Syria, Pakistan, Algeria, and others;
• NYX games aren’t accessible in Canada;
• NetEnt jackpot games aren’t allowed in China, Japan, Malaysia, Spain, India, Thailand, Turkey, etc.

These restrictions can’t be bypassed with a VPN. In case it’s noticed, the winnings will be confiscated.

Supported Currencies

AUD, BTC, EUR, USD, NOK, CAD, INR, NZD, USDT, and JPY are supported by Ricky Casino.

Fees And Taxes Policy

Only players are responsible for paying fees and taxes charged by the payment system or country’s laws.

Game Rules

If you accept this policy, you accept the rules of games presented on the website and their payouts.

Exclusion of Liability

By signing up, you submit that gambling may cause addiction and financial stress. The Casino isn’t responsible for your money losses and technical difficulties you may face. 

If the company makes a mistake in accepting the wager or anything else, it’ll be corrected, and the wager will be re-settled, or the wrong payment will be deducted from your balance. The casino is the final decision-maker, and it decides either to ban or limit you from the services in case of the Terms and Conditions violation.

Player Account Policy

Creating only 1 personal account with your name and personal details is allowed. It’s impossible to issue a second account with the same IP-address, and personal and location details. The second account will be closed with all winnings returned to the casino.

Anti-Fraud Policy

The casino doesn’t accept any fraudulent activity on the website. If the player is suspected of it, the account will be immediately closed. The same attitude applies to advantage play. The use of stolen cards and chargebacks to gain profit will result in losing all bonuses and permanent account closure. Avoid contacting customer support with VPN enabled, not to be accused of fraud and law violation.

Depositing Policy

Players can top up their balances with various methods including card solutions, e-wallets, and crypto payments. But to pay, the method you choose should be registered with your name. Otherwise, the winnings will be confiscated.

The minimum deposit is 30 AUD, whereas the maximum limit depends on the method. For cryptocurrencies, no limits are applied.

Withdrawals Policy

The obligatory identity check must be performed before the withdrawal request. The minimum sum for withdrawal is 30 AUD, and the maximum limit is set individually for each payment system.

Withdrawals are processed with bank transfers from Visa and Mastercard, but some geographical restrictions apply:

• Mastercard isn’t supported in Austria, Spain, Greece, Cyprus, etc.
• Visa isn’t supported in Australia, USA, Singapore, Malaysia, etc.

Withdrawals at Ricky Casino are processed in 3 days regardless of the sum. The maximum weekly limit is 13,000 AUD.

Compensation Policy

Players can request a refund within 24 hours of the transaction is made. In the case of fraudulent activity on a player’s account, this time increases up to 1 month. If you deposited with a credit card, all withdrawal requests will be paid to you as refunds. Refunds on Ricky Casino are also calculated without the bonuses and promotions. The costs and fees for compensation will be charged by the player, not the casino.

Inactive Accounts

The account is considered dormant if the user hasn’t logged in for 1 year. If the balance of the inactive account is positive, the casino charges a monthly fee of 17 AUD at the beginning of the month until there is money on your balance or the account is activated.

Expiry Time

If you notice something that violates these Terms, you have 1 year to submit a claim or request to customer support.

Feedback

Every user can contact customer support by email or live chat to express the concerns or complaints about the quality of services provided. In most cases, managers solve the problems, but complaints may also go to the organization of the Casino. You’ll be informed of the status of your request.

If you send your complaint via a third party, it won’t be accepted. Server logs and records will be used to solve claims, and they’ll remain defining ones. Personal information you state in your account will be used by customer support in case of the urgent need to contact you.

Non-transferability

You can’t transfer your ownership of this account to anyone else without the Casino’s consent. This statement is taken from the Civil Code and applies to assets of any kind, including casino accounts, balances, winnings, deposits, etc.

Arbitration

All misunderstandings between players and the Casino will be solved according to the Cyprus laws. International Arbitration in Cyprus settles the disputes according to the Cyprus Civil Procedure Rules and also relies on the statements in these Terms and Conditions.