Ricky Casino Privacy Policy
The company can gather and process personal information on a legal basis for providing gambling services. This policy is a detailed explanation of how the personal data is processed.
Dama N.V, licensed by Antillephone N.V. and registered in Curaçao owns the Ricky Casino. In case the policy doesn’t answer your questions, send your request to [email protected].
If you sign up on Ricky Casino, you automatically show your agreement with this policy. Visit this page regularly to stay updated on the amendments and avoid misunderstanding.
What Information Is Collected?
Ricky Casino can request and use the following data:
- Personal information submitted when registering (name, email, phone number, etc.);
- Browser information, activity logs, traffic information, etc.
- Email and live chat messages history.
- Passport, ID-card, and other documents used for verification.
These were the most commonly used data types, but the company may collect other information as well.
Personal Information Processing
The company processed customer’s information to provide gambling services. Here are a few main purposes:
- Ensuring the correct customer support;
- Adhering to legal requirements and policies;
- Performing identity verification;
- Payments processing;
- Researching the gathered information.
It all aids Ricky Casino in ensuring the experience is tailored to each player’s needs.
Marketing Communication
If you choose to get promotional emails when registering, we can use your personal information to send you updates on products and services. You can also get information from casino software providers. You can change your decision at any time and refuse to receive marketing materials in settings or send a request to customer support.
Gathering Personal Information
Your information isn’t collected without your consent, but certain data can be gathered automatically during your interaction with the website.
The information from fraud-prevention vendors, e-commerce companies, and other third parties is gathered on a legal basis. This Policy is a guarantee that all the information will be protected. If we disclose the information, we’ll do it only in accordance with the Privacy Policy.
Information Recipients
Besides the website, your information may be transferred to our partners: parent companies and subsidiaries. It means that the data can be processed not only by Ricky Casino, but any other company in the group or any of the company’s departments:
- Data Protection;
- Customer Support;
- Customer Retention, etc.
They all signed a confidentiality agreement to ensure your data safety.
Transferring Information To Third Parties
Data is shared with third parties only when it’s required by law or other regulations. Occasionally, it’s necessary to protect the company’s safety or to facilitate payments. Note that if the company decides to sell or start a new business, your personal information will be a part of the deal.
Information Storage
According to the Terms and Conditions, any player can decide to close the account at any time. However, certain information will be stored for at least 5 years after the activity is stopped. It’s done according to the law. Personal data stored can be used in cases of investigations regarding illegal activity.
Personal Information Security
Ricky Casino admits to strict legal provisions when collecting, processing, and storing users’ personal information. The newest practices and regulations are applied to protect the information and customers’ privacy.
The only way to enter the player’s account is to submit the user ID and password, that’s already a strict protection measure. The two-factor authentication mechanism is also integrated into the website to protect your account. Keeping your login credentials safe and inaccessible by anyone else is the player’s responsibility.
How To Contact The Company?
Players can contact support regarding any statement in this policy. You can send the following requests:
- To know how the information is used;
- To stop the company from using the data in the future;
- Confirm, and disprove, the accuracy of the collected information or update the data.
The Data Protection Officer is responsible for solving any questions regarding the information at Ricky Casino. Use this email to contact this department, [email protected].
Cookies Policy
The information about your activity on the website is collected automatically with cookies and tracking tools. Ricky Casino collects required, functional, and advertising cookie types. These are accepted automatically by your browser, but you can disable this function and delete the ones that were already collected.
NetEnt Games Privacy Policy
There’s a separate policy regarding the collection and usage of your personal information that can be accessed when you play NetEnt games.